Retail concierge: Grosvenor know that opening a store can be time-consuming and stressful, so it offers a menu of services to smooth the journey for retailers, from having utilities set up on the move-in to launch support and facilities management.
Utilities: Grosvenor provide retail occupiers with water, gas (if applicable), waste collection and deep green electricity. Smart meters mean occupiers only pay for what they use.
Events and marketing: Grosvenor has a dedicated marketing team working to promote its retail streets and organise events to attract targeted footfall, dwell time and spend.
Partnership: Grosvenor sees its relationship with its retailers as a true partnership. Grosvenor constantly seeks to improve and adapt to ensure that it is the retail landlord of choice.
Public realm: Committed to investing in its places, Grosvenor has made extensive public realm improvements, including increased greening, part-pedestrianisation, and new digital infrastructure providing superfast broadband connections and free public wi-fi.
Sustainability: Grosvenor has committed to ambitious sustainability targets, including achieving net zero carbon operational emissions across all directly managed buildings globally by 2030.